Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To complete your return, we require a receipt or proof of purchase.
There are certain situations where only partial refunds are granted (if applicable).
Any item not in its original condition, is damaged or missing parts for reasons not due to our error. Any item that is returned more than 30 days after delivery.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 24 hours.
Tank Shipping Information
MiniBrew 6.5 Fermenter (f6.5x) – The box is 24 inches tall and 12 X 12 inches wide. Ships in one box. The box weights 14 pounds. The dimensional weight is 40 pounds.
MiniBrew 8 gallon Fermenter (f8x) – The box is 39″ tall X 16″ X 16″ wide. The f8b ships in one oversize box. The box weights 24 pounds. The dimensional weight is 61 pounds.
MiniBrew 15 gallon Fermenter (f15x) – The f15b ships in one oversize box. The box weights 34 pounds . The dimensional weight is 74 pounds.
MiniBrew 25 gallon Fermenter (f25x) – The fermenter box is 34″ tall X 19″ X 19″ wide. The dimensional weight total is 100 pounds.
MiniBrew 40 gallon Fermenter (f40x) – The fermenter box is 47″ tall X 21″ X 21″ wide. Dimensional weight is 170 pounds. If preferred, at an additional cost, a steel stand can be constructed for this tank. Please inquire before purchasing, if interested.
Minibrew 98 gallon Fermenter (f98x) – This fermenter ships on one pallet. Class 100. The weight of the tank, stand and pallet is 180 pounds. We ship UPS LTL or FedEx Freight. You may also choose to use your own Shipping Account Number if you purchase.
MiniBrew 100 gallon Fermenter (f101x) – This fermenter ships on one pallet. The class is 100. The tank, stand and pallet weights 180 pounds. We ship UPS LTL or FedEx Freight. You may also choose to use your own Shipping Account Number if you purchase.